We are looking for a self-motivated individual, preferably with experience in the professional lighting industry to join our operations team as Service Technician in our Port Melbourne branch. This is a full-time role reporting to the local Office Co-Ordinator and Branch Manager best suiting a friendly, team player who can operate in a fast changing, customer focused environment.
A passion for electronics and experience with fault-finding is essential to this role. You will be supported by a larger national team of service technicians and local subject matter experts who work closely with the manufacturers of the equipment you will be servicing. Further specific training can also be provided to the successful candidate.
Responsibilities Include:
- Assessing, fault finding & repairing of electronic and mechanical equipment.
- Estimating service jobs communicating with customers relating.
- Completing quality control checks.
- Ensuring tight turnaround times are met.
- Ordering and management of spare parts.
- Adhering to all procedures related to the operation of the service department.
- Provide phone support to customers and colleagues.
- Assist in rolling stock takes.
- Comply with HSEMS, company policies and procedures.
Key skill sets to succeed in this role:
- Experience servicing and maintaining modern moving lights – desirable not essential.
- Certificate 2/3 in Electronics or equivalent experience.
- An understanding of the live production industry.
- High attention to detail, time management & organisational skills.
- Confident customer facing communication skills.
- Intermediate computer and administration skills.
- Ability to collaborate within a small team.
- Ability to conduct manual heavy lifting as required.
Further details
- You will be based in our Lorimer Street office, Port Melbourne.
- Hours of work are 9:00am – 5:30pm Monday to Friday.
- Salary package is by negotiation depending on specific experience.
- Free onsite park is provided.
- Opportunity to travel between our offices to collaborate with other service centres.
- We are family owned and operated company who work hard to provide an environment that is supportive and inclusive.
To apply for this position please send a brief letter of introduction and CV to HR@showtech.com.au
