At Cliftons, we’re more than just venues for corporate events and training. We’re the one-stop provider for all things collaboration. Whether face-to-face in our contemporary venues, virtually via our seamless event technologies or a hybrid of the two, we deliver remarkable corporate event experiences. With the latest technologies, fast internet, incredible venue services and inspiring hospitality, we make seamless global event delivery effortless.
About the Role
We are seeking customer-focused Technical Support Officers to join our vibrant team and support our two centrally located Melbourne venues. These are casual roles with hours offered during business hours, with weekend and evening work also available.
This is a hands-on client facing role, giving you the opportunity to assist in delivering various aspects of corporate events. On a day-to-day basis, you will support all technical components of each event and assist with general day to day venue support.
Your responsibilities will include assisting with planning and executing the technical and non-technical aspects of room setups and virtual events, supporting the Venue Technical Lead with the daily operation of the venues and assisting clients and instructors with their requests during their events to ensure a remarkable experience is brought to life.
About you
As our ideal candidate you will have basic, hands on IT technical experience ideally gained within corporate events focused on AV or hardware. Experience in a hospitality or fast-paced customer service environment is also an advantage.
In addition, you will demonstrate:
- Experience working with Windows operating systems
- A basic understanding of audio-visual fundamentals and technologies
- Good problem solving and troubleshooting skills.
- Strong communication skills and a customer service focus.
- Ability to work well in a team environment
- Calmness under pressure, and able to make intelligent and effective decisions.
- Ability to work unsupervised as part of an overall teach to achieve the end goals
- Be physically fit and able to perform corporate event room setups
- Be fully vaccinated against COVID-19 or have a valid medical exemption
Why join us?
We are a progressive company that welcomes input from our team at all levels.
Our 350 team members across Asia Pacific are the key ingredient in creating our inclusive workplace and remarkable experiences for our customers and each other. We do this through our FLIPIT values – Fun, Leadership, Integrity, Passion, Innovation, Teamwork.
Benefits of working here include work flexibility to fit with your lifestyle, an approachable & super-friendly management team, and opportunities to enhance your skillset as we work with the latest technologies.
If this sounds like you, and you are ready for the challenge that this flexible role offers, please apply now with a short cover letter outlining why you are a great fit for this position.
The safety and wellbeing of our people is a priority for us which is why Cliftons has introduced a requirement for all team members to be vaccinated against COVID-19.
