About the Role
This Venue Services Officer Technician role forms part of the Operations and Technical Team that is responsible for all operational, technical and front of house support for the Arts Precincts activities, including performances and events.
Duties
Customer Service
- Provide excellent customer service to all internal and external clients
- Ensure effective and proactive liaison with clients to determine and deliver technical requirements
- Assist clients achieve optimum satisfaction levels for their performance of event
- Contribute to the smooth-running of events at DAC
Operations
- Collate Technical requirements for clients and productions for event reconciliations as required or directed
- Carry out duties in the areas lighting, staging, audio, and audio visual as required
- Assist with bump-ins and bump-outs ensuring the tasks are completed quickly, efficiently and with due care •
- Actively promote best practice in the area of OHS responsibilities
- Maintain the safety, cleanliness and security of the building during productions
Administration
- Maintain clear accurate and detailed records of venue or equipment usage and any other related resources used for all productions and events
Skills & Experience
- Understanding of the technical operations of an arts centre and or cultural facility and the technical delivery of performance and events
- Working knowledge of rigging, operation and maintenance of stage lighting
- Working knowledge of setup, operation and maintenance of audio equipment
- Working knowledge or understanding of rigging and setup of stage scenery
- Working knowledge of understanding of audio-visual equipment for theatrical purposes, conferences and seminars
- Sound communication, problem solving and resolution skills
Qualifications, Certificates, Licences, and/or Experience
- At least one year’s experience in technical service delivery in an arts or cultural centre
- Experience in face-to-face customer service delivery
- Current Level 2 Workplace First Aid
- A current Working with Children Card and operational support as well as galvanising audiences for the various creative outputs presented.
Benefits
We offer a range of benefits to our employees including opportunities for personal and professional development, flexible working arrangements, Employee Assistance Program, recognition and reward program – Appreciate Great and a variety of generous paid and unpaid leave options.
- Be part of the performing arts industry working with artists in the delivery of their artistic vision.
- Work for a local authority that values and invests in the arts and the local artistic and creative community
About City of Darebin
As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve. We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.
Creative Culture and Events plays a vital role in the local arts arena to offer platforms and support for a wide range of local artists to make and present work. Its ever-evolving strategies are some of the most leading edge in Australia responding to the critical needs of the community as they grow and change. In a post COVID-19 environment the department’s work is essential in the rebuilding of the sector, offering financial and operational support as well as galvanising audiences for the various creative outputs presented.
How to Apply
Apply HERE
Candidates must provide a resumé and must address the eight (8) Key Selection Criteria in the Position Description. People from Aboriginal and Torres Strait Islander backgrounds are encouraged to apply.
Contact Chloe Gestier, Head of Operations on 0448 125 039 for a confidential discussion.
Applications close on Sunday 9 October 2022 at 11.30pm.
