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Technical Support Officer – casual

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside like-minded people who will support you every step of the way. You’ll be part of our transformation as a council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Chatswood, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference. You have so much to offer. And we can see that. As much as you bring to the table, we provide you with the support you need to accelerate your career growth. We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace. Through collaboration and projects across the organisation, you will have incredible opportunities come your way. How far you take them, well, that’s in your hands.

About the role

No two days are the same at Willoughby City Council. In our Community Culture and Leisure team, you’ll need a broad set of skills and an eagerness to learn. As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them. Collaboration is how we do things. We work together and always share our achievements. The work we do is important. And as a member of our team, you’ll wear that with pride.

In this position you will be working as part of the Performing Arts Team at the Zenith Theatre and Convention Centre, and the Joe Ciantar Music Rehearsal Studio. The team is responsible for running and maintaining the technical operations and resources of the facilities to produce a variety of events. You may also be called upon to assist with Front of House Duties from time to time.

You will need:

  • Demonstrated knowledge, skills and technical experience in delivering Sound/AV and lighting services, including operating and maintaining equipment
  • Proven delivery of high quality customer service to meet production requirements in high-pressure situations
  • Demonstrated experience with analogue and digital sound equipment
  • Demonstrated experience in rigging, patching and operating of lighting and video equipment
  • Knowledge and experience of technical production in live events
  • Demonstrated experience in giving high quality service to a diverse range of non-professional, community based and corporate clients
  • Demonstrated experience in production management and technical planning
  • Proven delivery of technical documentation
  • Effective communication and interpersonal skills
  • Demonstrated ability to work as a team supervisor or part of a team
  • Ability to work with minimal supervision
  • Ability to undertake physical work for extended periods and to work at heights
  • Understanding and ability to follow Risk Management Procedures
  • RSA – Responsible Service of Alcohol Certificate or willingness to attain

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

Enquiries: John Thomson, Operations Manager-Performing Arts on (02) 9777 7555.

Applications must address all of the key responsibilities outlined in the Position Description. Shortlisted candidates will be required to undertake pre-employment medical screening. Being fully vaccinated for Covid-19 is a requirement prior to commencement of employment with Willoughby City Council, except where a medical contraindication certificate is provided.

Apply HERE

Closing date: Sunday 19 June 2022

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