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Technical Operations Manager

HOTA, Home of the Arts is a growing and ambitious arts precinct on the sun-filled Gold Coast with over 680,000 visitors every year. 

Our work is carried out in line with our HOTA Values of Art, Citizenship, Curiosity, Integrity, and Generosity.

At HOTA

  • We are creative thinkers and collaborators who are inspired by change and working in a diverse precinct environment.
  • We are passionate about art and driven by the opportunity to educate, raise awareness and tell stories.
  • We are dynamic caring and curious with a commitment to excellence, experience and innovation.
  • We display strong interpersonal and communication skills to engage and build communities. 

The Position

We’re looking for a Technical Operations Manager to lead the HOTA Technical Department in the delivery of industry standard technical services as required across a multi-venue precinct. This role ensures the effective resource management of the department and the completion of process driven deliverables such as rostering, authorizations and oversight, and asset management and maintenance planning. The Technical Operations Manager will understand the importance of creating a culture that prioritizes safety first and instils well-being principles across a team of Technicians. 

Key Responsibilities: 

  • Commitment to a whole of precinct, whole of organization approach.
  • Provide leadership, coordination, and supervision of HOTA Technical Department technicians, including the week-to-week HR and administrative responsibilities inherent in managing a team of staff.
  • Have oversight of the department rostering to ensure cost effective and efficient scheduling to clients, and that department maintenance and training needs are met.
  • Working with the Technical Heads of Departments (Audio, Lighting, Staging), use the department skills matrix to identify casual pool resource needs in a fluctuating environment and/or necessary training requirements. 
  • Ensure the Heads of Department maintains their asset management plans and ensure maintenance requirements are actioned and future infrastructure upgrades identified and planned for.
  • Represent the Technical Department as an integral internal stakeholder at HOTA and maintain effective and ongoing relationships across the organisation.
  • With a can-do attitude to the role, participate as an effective and willing member of the management team.
  • Proactively lead conversations with the Production Team to identify and evolve processes that impact the delivery of technical services and ensure best practice. The Production Team are the client facing role that manages the relationship with Clients on behalf of the technical department.
  • Monitor and prepare financial reports to ensure compliance with budget constraints and targets.
  • Facilitate administrative duties across the different technical areas to establish the level of services required.
  • Ensure the operations across the technical areas are underpinned by current WH&S procedures as determined by industry standards, legislation, and operational needs.
  • Other duties as necessary to ensure effective and efficient operations in line with the needs of the organisation, within limits of the employee’s skills, competence, and training.

Qualifications and Experience

  • Minimum 3 years professional experience as a Technical or Production Manager in a performing arts context. 
  • Current Working with Children’s Check/Blue Card, or willingness to obtain.
  • C class drivers license
  • EWP License
  • Forklift license
  • Test and Tag license
  • Current Senior First Aid
  • Current MHFA
  • Current fire evacuation training

Why join us?

Here at HOTA our staff enjoy a range of staff benefits including the following:

  • Competitive salaries.
  • Salary sacrifice superannuation.
  • Discounted movies and shows.
  • Discounted food and drinks.
  • A friendly, motivating and rewarding team environment, where achievements are recognised.
  • A highly supportive management team.
  • Ongoing training, support, supervision, and career advancement opportunities.

How to apply

Go to https://hota.com.au/careers/technical-operations-manager

Applications close Friday 30th January 2023. 

Due to the large number of applicants, only shortlisted applicants will be contacted. 

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