This is a great opportunity for an experienced technical expert to join our growing New Zealand team at Jands. Candidates based throughout New Zealand are welcome to apply (role is not specifically based in Auckland).
Reporting to the General Manager, New Zealand this position will be instrumental in establishing and leading all aspects of our technology portfolio and technical engagement with integrators, clients and end-users throughout the New Zealand territory.
Key responsibilities include:
- developing, implementing and maintaining accurate and thorough audio systems designs to meet customer requirements, ensuring designs and projects are completed to a high-quality standard and within specified timeframes;
- ensuring positive customer relations to both internal and external customers through effective liaison and communication;
- providing pre- and post-sales engineering support, design and documentation;
- providing level two technical support and triage, ensuring responses to assigned support requests are resolved promptly and professionally;
- designing and facilitating training to external parties;
- maintaining industry qualifications and training and remaining up-to-date with current industry trends and developments, providing market intelligence to management and the broader business that may increase our competitive advantage in the marketplace.
About You
At Jands, finding someone with the right capabilities, skills and experience is important. Equally important is finding that individual who adds to our culture and is instrumental in shaping the next 50 years at Jands!
Key requirements for this role include:
- tertiary qualifications in technical production, information technology, or a related field;
- broad industry experience in the design, installation, commissioning and troubleshooting of professional lighting, audio-visual and control systems in applications and environments including corporate, education, broadcast and live production;
- a comprehensive understanding of the requirements, operation and information technology as it applies to modern lighting, audio-visual and their control systems;
- extensive Computer-Aided Design (CAD) experience, e.g. Vectorworks;
- experience with audio DSP platforms;
- high attention to detail;
- ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists;
- ability to manage competing priorities and to prioritise tasks and stakeholder requests;
- excellent interpersonal skills and an ability to negotiate and communicate clearly – in writing and verbally – with all levels of stakeholders, both internally and externally;
- ability to collaborate with multiple departments and strong stakeholder management skills;
- comfortable to challenge the status quo with a continuous improvement mindset.
A competitive salary package commensurate with the role, candidate experience, skills and qualifications will be offered.
Apply via Linkedin
