Would you like to work with some of the most experienced and passionate event professionals in Australia?
At the Gold Coast Convention and Exhibition Centre (GCCEC), we are committed to providing an excellent experience for every person who visits our venue. Join Australia’s best business event venue and become part of our world-class team that creates memorable entertainment experiences as it brings some of Australia’s most exciting events to life.
“It’s not what we do, it’s how we do it”!
The Gold Coast Convention & Exhibition Centre prides itself on our unique values of Community, Initiative, Respect, Teamwork and Welcoming.
This position is responsible for partnering with the GCCEC Sales & Events departments to service, develop and grow integrated audio-visual solutions for clients. This role will also require the successful individual to provide specialist technical advice and nurture a culture that positively impacts on the Centre’s profitability.
About the role!
- Develop good working relationships with staff, suppliers, and clients.
- Develop sales proposals based on client needs.
- Providing specialised technical advice, across a wide range of stakeholders, for creative event execution.
- Business development via phone and face to face visits with clients.
- Information gathering regarding competitors’ activities, market activities, new products etc.
- Maintain sales budget, monthly forecast, and periodic sales reports.
- Liaise with clients to determine their technical production and audio-visual requirements and translate into a technical and design specification for the production team to implement.
- Provide clients with design ideas and specialist room layout configurations.
- Work closely with the production team to consider any practical revisions to the design, prior to the event. Up sell events by providing specialist advice where appropriate.
- Provision of advice and assistance to marketing, sales, operations, and Event Planning departments.
- Conduct and contribute to effective pre-event planning.
- Attend industry related seminars, functions and conferences as required.
- Ensure adherence to the GCCEC Enterprise Agreement.
- Develop standards regarding patron related skills such as customer service, communication, and grooming skills to ensure excellent customer service.
- Strive to achieve the highest level of team performance and effective communication in the workplace.
About you!
- Proven management skills along with strong networking ability.
- Extensive industry experience in convention sales or similar environment desired.
- An outgoing, friendly and mature outlook.
- The ability to multi-task while maintaining a calm and efficient demeanour.
- Effective and professional written and verbal communication skills.
- Initiative, creativity, and a sense of responsibility.
- Excellent organisational skills.
- Impeccable personal presentation.
GCCEC is proud to be an equal opportunity employer, offering a wide range of employee benefits including free undercover parking, an onsite team member café, access to an employee assistance program, health and wellbeing programs, training, development and much more.
Applications for this role will be accepted until 2 February 2024
