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Service Technician Victoria

Show Technology was founded on a simple idea: that companies can be successful by putting the customer before everything else. We distribute the world’s leading lighting brands to theatres, convention centres, schools, clubs, production companies, TV studios, venues, and anywhere else that may need our invaluable experience. In 29 years, we have managed to establish ourselves as leaders in our market. We are an exciting company working with the industry’s experts in our field and our team is united by a shared passion for lighting technology.

Our team holds a wealth of industry technical experience and respect with many of our staff who have been with us for over a decade, but we need more help as we continue to support our industry. It’s a great place for lighting guys and gals to work if they are tired of being on the road!

Our headquarters are in Sydney, and we also have offices in Melbourne, Brisbane, Perth and Auckland. We offer a casual, friendly, and secure working environment in a well-established, growing company that still manages to maintain its family-business culture.

Show Technology, it’s a passion not work.

The Role

We are looking for a professional, motivated individual to join our operations team as Service Technician in our Port Melbourne branch. This is a full-time role reporting to the Operations Manager and Victorian Branch Manager, which would best suit a friendly, willing-to-help team player who has the ability to operate in a fast-changing environment and keep high-quality customer service as a priority. A passion for electronics and experience with fault-finding is key to this role, on the job training will be provided to the successful candidate.

Responsibilities Include:

• Fault Finding and repairing of electronic and mechanical equipment.
• Adhering to all procedures related to the operation of the service department.
• Completing quality control checks.
• Ensuring tight turnaround times are met.
• Estimating service jobs to customers.
• Ordering of spare parts.
• Provide phone support to customers and colleagues.
• Assist in rolling stock takes.
• Comply with HSEMS and company policies and procedures.

To be successful in this role you must have these essential skills:

• Passion and experience in electronics.
• Experience within the entertainment lighting industry is desirable.
• Effective communication and interpersonal skills.
• Ability to work within a team.
• Mature ‘Can Do’ attitude & proactive style.
• Good organizational skills.
• High Attention to detail.
• To be self-efficient and driven to achieve results.
• A demonstrated concern for high quality customer service.
• The ability to operate in a fast-changing environment.
• Intermediate computer skills.
• Ability to conduct manual heavy lifting as required.

PERKS OF THE JOB

Based in Port Melbourne VIC, an attractive salary package is on offer commensurate with the successful candidate’s experience, as well as a supportive team environment and parking! If you are a driven and motivated individual looking for a career in an exciting industry, please email your CV to HR@showtech.com.au with REF: VIC Service Technician.

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