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Service Technician

Job Status: Ongoing, Full Time

Salary: Base salary of $80,347 per annum plus 11% superannuation contributions

Applications Close: Sunday 9th June2024, 11:59pm

Role Enquiries: — at recruitment@sydneyoperahouse.com

An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE

The Sydney Opera House occupies a unique place in the cultural landscape. It is a globally recognised Australian icon synonymous with inspiration and imagination, among the world’s busiest performing arts centres, one of the architectural wonders of the 20th century and the nation’s most visited tourism destination. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-26, our ambition is to be Everyone’s House. To make this real, we are focused on four themes: 

  • Everyone feels welcome here.
  • We better understand and connect with the community.
  • We are future ready.
  • We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website

YOUR NEW ROLE

This role is responsible for the maintenance and repair of theatre and precinct technology systems. It fabricates minor consumables and is the first port of call for repairs to, and maintenance of, all theatre and precinct systems such as two-way radios, televisions and amplifiers. It develops and maintains relationships with external repair and maintenance organisations. This role also contributes to the ongoing maintenance of safety standards by conducting regular test and tag operations, and contributing to the development of safety and operational processes and procedures.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

Key Responsibilities/skills:

  • At least three years’ experience maintaining and repairing equipment used in live entertainment, broadcast, or sports. 
  • Advanced working knowledge of GPIO logic, AV, intercoms, lighting fixtures, sound equipment, and component electronics. 
  • Test and Tag qualification. 
  • Plug Top Replacement qualification. 
  • Ability to interpret and follow AV systems drawings in order to troubleshoot & resolve issues. 
  • Advanced communication skills, including an ability to translate technical concepts for a lay audience. 
  • Experience making technical decisions from a whole-of-business perspective. 
  • Ability to work efficiently under pressure and prioritise work. 
  • Flexibility and a commiment to continuous improvement. 
  • A focus on ensuring a clean and safe work environment. 
  • Ability to create and implement workshop workflow. 
  • A good understanding of the relevant electrical safety & wiring standards. 
  • A detailed understanding of the employment of technology to support a live performance environment. 
  • Ability to interpret and follow AV systems drawings in order to troubleshoot & resolve issues. 
  • A working knowledge of IT and network fundamentals to assist in the troubleshooting of system issues and errors. 
  • The ability to self-manage workloads, operate autonomously with minimal guidance and prioritise tasks.


THE PERKS

The Sydney Opera House gives you access to a fantastic range of benefits including:

  • 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden
  • 5-week’s annual leave.
  • Flexible working arrangements.
  • Access to a range of professional development programs and staff engagement initiatives.
  • Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more.
  • Fitness Passport & complimentary wellbeing programs including Pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives. 
  • Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA).
  • Working for an organisation who has committed to the United Nations Sustainable Development Goals
  • Complimentary tickets to shows.
  • And many more!


OUR FOCUS ON DIVERSITY, INCLUSION & BELONGING 

We are an inclusive employer who recognises that everyone is unique. We welc

ome you for who you are – as you are, so if you require any adjustments to the recruitment process please email us at recruitment@sydneyoperahouse.com so we can discuss this further. If you think you’d be a great fit but don’t necessarily tick every box of the role description, please still get in touch. 

We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders. We welcome and encourage applications from people who are d/Deaf and Disabled or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, identify as LGBTIQ+ and from other underrepresented groups/communities.

Read more about our DI&B commitments outlined in our Strategy, which works hand in hand with the commitments in our longstanding ReconciliationAccessibility and Environmental Action plans.

NEED TO WORK FLEXIBLY?

We know flexibility means different things to different people, let us know how we can best support you to be your best.

SOUND LIKE YOU? APPLY NOW

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan

In addition, applicants will be prompted to answer the following targeted question in the online application platform.

What is your experience in delivering world class production and performance elements within a live theatre and events environment?

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

Applications will not be accepted from recruitment agencies

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