The ULA Group is an internationally recognized Visual Solutions provider, leaders and specialists in all facets of LED screen technology, visual media, architectural, entertainment, stage and studio lighting.
Within our Service Department, an exciting and diverse position has become available for a multi-skilled Service & Installation Technician for immediate start.
You will be responsible for:
- Operation, service and repair of moving lights, architectural lighting fixtures & commercial LED screens
- Trouble shooting and identifying faults with the products and determining quickly the best course of action
- Liaising with trade customers to organise faulty product repairs and returns
- Liaising with suppliers to ensure up-to-date knowledge on changing product portfolio and technologies
- Providing over the phone troubleshooting advice and resolutions
- Effectively administrating records for the service departments
- Ensuring timely and accurate repairs
- Out of business hours on call support may be required
Our Key Requirements:
- Functional & practical experience in the operation of general electronics
- Experience within a dynamic service and repair-oriented department
- Possess trade cards & certifications relevant to the industry e.g. White card, test & tag, working at heights, scissor lift operation, boom, etc.
- Excellent communication skills, strong problem solving capability
- Proactive and reliable team member
- Exceptional phone manner
- Advanced PC skills – MS office
- Great time management & attention to detail
- Current drivers license and passport
- Available for interstate and overseas travel when required
You will be based at ULA Group Port Melbourne office and reporting to the National Service Manager.
TO APPLY – Please forward your resume along with a detailed cover letter explaining why this would be a perfect role to you to HR@ulagroup.com
