We are growing our team and seeking a dynamic Sales Support person to join our Melbourne team Collaborating closely with the Branch Manager, you will have direct contact with multiple departments across the business. This is an integral part of the team, you will play a pivotal role in ensuring the branch operates smoothly on a day-to-day basis.
Day-to-day activities include (but are not limited to):
Sales Team Support
- Monitoring of main phone line.
- * Responding to telephone, email & website enquiries, preparing quotations & order processing, invoice creation.
- * Management of showroom bookings.
- * Pro-active assistance to Sales/Technical Sales team whilst they are on the road with;
-Entering quotes, creating bookings and appointments
-Providing viability of local stock levels
-Spot pricing. - * Co-ordination of onsite/off site training sessions including registration management
- * Provide support and documentation for product events/supplier visits/ company events.
- * CRM management/local champion
- * General sales administration duties
Functional Support
* Daily invoicing- * Monitoring of Service Submission Portal
- * Following up with customers payments and pickups of service equipment
- * Monitoring and ordering consumables
-Kitchen supplies
-Office stationery
-On site catering for training and Demos. - * Management of local Merchandise and Marketing materials
- * Manage Demo returns
Branch Management Support - * Assist with Sales Tasks as initial data entry
- * Appointment and calendar management
- * Primary point of contact.
To be successful in this role you must possess: - * Prior experience in the professional entertainment lighting industry or live production rental market desirable.
- * Demonstrated computer proficiency to an intermediate level using Microsoft 365.
- * General understanding of professional lighting products and their uses.
- * Strong time management and organisation skills, with attention to detail.
- * The ability to pick up systems and duties quickly.
- * Excellent verbal and written skills.
- * Current driver Licence.
- * Able to work alone yet still be a team player, with the ability to collaborate with multiple departments.
- * Customer-focused with excellent problem-solving skills.
- * Flexible and capable of attending to several issues at the same time.
An attractive salary package is on offer in accordance with the successful candidate’s experience, as well as state-of-the-art office facilities with, on-site parking. If you are a driven and motivated individual looking to join a successful friendly team, please submit your resume and cover letter to hr@showtech.com.au.
Regrettably, no sponsorship opportunities are available, only Australian/NZ permanent residents and citizens need apply.
No agencies, please.
Only shortlisted candidates will be contacted.
