- Full-time, permanent role
- (South Wharf CBD location) with flexible work options available (work remotely if needed)
- Employer of Choice winner four years in a row
Melbourne Convention and Exhibition Centre (MCEC) is the home of unconventional. At MCEC we do things a little differently. We bring fresh ideas and imagination to every event. We happily turn concepts on their head to make each experience momentous.
We welcome events of all shapes and sizes, from board meetings and small celebrations through to conventions, gala dinners, exhibitions, and concerts. Our doors are open for events and moments that connect us – in person, virtual or hybrid, and everything in between.
Our city is our inspiration, located in the vibrant South Wharf precinct, just a stroll along the Yarra River. Melbourne is on show at MCEC – in the architecture and design, food and hospitality, AV technology, Customer Service, location, and views.
About the role
As the Production Manager you will be responsible for managing a team of rigging, audio, vision and lighting specialist and coordinators who provide event design and quality control of technology services to events. Using your knowledge and experience you will collaborate with multiple key stakeholders to ensure a high level of service can be delivered across different event classes being hybrid events, live/ticketed, conferences and expos.
Key Accountabilities
- Oversee specialised production elements to ensure successful planning and delivery of events on a rolling basis
- Manages the provision of advice, from specialists to sales and planners, in the design of services for events
- Works with Infrastructure & Equipment team, to optimise revenues for equipment and services provided to events, and to ensure all equipment and services are provided with a high level of quality.
- Oversee the specialist managers in their implementation of systems and capital projects
- Constantly engage with key internal customers, fostering open and honest communication
- Ensure Technology Services is using data to drive continual improvement.
- Assisting with the creation of in-house standard and monitoring quality during productions to make improvements, where necessary.
- Ensure expenditure on specialised services team is managed within the allocated budget targets for labour margins
- Ensure all resource and package management undertaken by specialists is performed consistently and to an agreed level of quality
- Lead a culture of continuous improvement, accountability, and high performance by providing leadership and coaching.
- Provide support and guidance, and help prioritise, rather than ‘command and control’ directives.
Qualifications, knowledge, and Experience:
Essential
- Intermediate Rigging
- Construction card
- EWP license
- 5+ years’ experience in the AV industry, with a focus on the technical elements of event production – lighting, rigging, audio, and vision systems
- Demonstrated production management skills, particularly focused on managing schedules and scope of events
- Demonstrated experience in leading teams with specialised skills sets
- Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decision making
- Complex troubleshooting and problem-solving skills
- Interpersonal skills required when working with both technical and non-technical personnel at various levels within the organization
- Experience with the automation of technical processes in relation production management
- Capability to embrace, adapt and respond to change.
- Ability to create and promote a positive environment based on trust and psychological safety where our people are engaged, contribute their best and aspire to reach their full potential.
- Ability to demonstrate servant leadership in practice, by leaning in when appropriate to ensure the teams achieve their outcomes but providing autonomy and empowering those closest to the work.
- Excellent written and verbal communication skills
Desirable
- Advanced Rigging Ticket
- Vectorworks
- Relevant trade and/or tertiary qualifications
- Ungerboeck experience
- Advanced MS Office skills
- Experience with rostering large casual workforces with complex skill requirements
Working at MCEC
At MCEC we encourage ideas and imagination and support our people to be inspirational. Whatever your role, we’ll foster the development of skills, insights, and leadership. You’ll be working in a Melbourne icon, with a welcoming and supportive team. And there are many other benefits – 14 weeks paid parental leave; flexible work options; purchased leave; employee discounts; onsite restaurants, cafes, and parking; and South Wharf and the city at our doorstep. We are diverse, inclusive, and collaborative.
Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre (MCEC) acknowledges the Traditional Owners of Narrm, the Boon Wurrung and Wurundjeri Woi Wurrung people of the Kulin nation. We pay our respects to their Elders past, present, and to Elders of all First Nations communities that visit MCEC.
We recognise the significance of the Birrarung to Traditional Owners as a life source and a meeting place and seek to honour a 40,000 year tradition of building community and exchanging ideas on these lands.
Applications will be reviewed as they come in and suitable candidates contacted for an interview, so don’t hesitate to apply! To apply for the role please submit a CV and cover letter via https://mcec.com.au/careers
A National Police Check will be required for the successful candidate
MCEC is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
