1. VENUE OVERVIEW
The Concourse is a state-of-the-art hub for culture, entertainment, information, retail, food and beverage, opened in Chatswood in September 2011.
Century Venues operate as the Managers of The Concourse, responsible for the Concert Hall, Theatre, Civic Pavilion, Studio, Rehearsal Room and associated spaces.
2. KEY RESPONSIBILITIES AND DUTIES
Working under the direction of the Technical Manager, the Venue Technician has the following responsibilities:
- Plan and carry out preventative and ad-hock maintenance across the site both in and outside your department.
- Oversee various aspects of the planning and delivery of technical operations for performances and events held at The Concourse. Ensuring the highest quality for our customers and stakeholders.
- Oversee delivery of technical aspects relating to your department as well as working within and alongside other members of the technical team to deliver all aspects of production relating to events. Consult and advise technical management during the planning stages.
- Provide leadership, training and development to the casual staff.
- Maintain, prepare and collate equipment required for upcoming events including technical equipment, furniture and consumables.
- Conduct risk assessments and assist in the development of Safe Work Method Statements in line with industry standards and expectations.
- Ensure compliance with current WHS legislation, venue policy and procedures, Risk Assessments, Safe Work Method Statements and current industry standards.
- Operate technical equipment within your department at a high professional level, and be willing to work and operate across all departments as required.
- Be highly flexible in hours of work, committed to a rotating shift basis available 7 days a week.
- Provide feedback to the Technical Manager with regards improving processes, increasing efficiency, and reliability within the technical department in order to better achieve outcomes for Century Venues and our clients.
The responsibilities of this position require the successful applicant to be comfortable working in a dynamic, multi-venue performing arts space, and the challenges that come with that including irregular and long shifts, physically demanding work and live performance deadlines.
3. ORGANISATION RELATIONSHIPS
Reports directly to the Technical Manager.
4. ACCOUNTABILITY
The position is accountable to the Technical Manager and Operations Manager
The position will have the following re-viewable KPI’s:
- Meeting budgeted amounts for technical production sales and recovery of technical labour costs.
- Full compliance with prescribed systems and time-frames without exception.
- Meeting personally set goals within your department as agreed with the Technical Manager.
- Responsible and accountable for the equipment within your care.
5. EXTENT OF AUTHORITY
Work autonomously within existing systems. Liaise and negotiate with clients as required and make financial decisions in consultation that result from those negotiations. Make and be accountable for day to day and on the ground decisions relating to the event under your control.
6. JUDGEMENT AND DECISION-MAKING
Some judgement and decision making required. All events related work must be within current systems and procedures. Lead a small team of casual staff and identify areas of opportunity for training and development. Be able to make financial decisions with regards to event resourcing balancing venue profitability and client satisfaction.
7. SPECIALIST KNOWLEDGE AND SKILLS
- Extensive technical experience at a high level of your department specialisation – Staging
- Extensive knowledge and experience in:
- Live performance stage management.
- Theatrical fly towers, their use and operation (rope or automated)
- Risk assessments and WHS policy and procedures.
- Set design principles and their construction.
- Following staging plans and mark-ups.
- Basic or Intermediate Rigging License (or willingness to obtain)
- Best practice in moving and tying drapes, cycloramas, scrim and other soft materials.
- Hanging scenery using engineered rigging systems.
- General understanding of all technical disciplines and ability to coordinate departments during bump ins, and rehearsals.
- Call show cues
- Create, modify, interpret and communicate production documentation.
- Respond to emergency situations calmly and efficiently. Directing crew and clients through necessary steps as outlined in procedure documentation.
- Willingness to operate basic AV equipment as productions require and resources allow.
- Strong interest/experience in audio, lighting or video systems desirable.
- Experience in the delivery of live production in a similar genre and size to The Concourse. E.g. musical theatre, orchestral and chamber music, contemporary dance, drama, ballet, contemporary music, corporate meetings and product launches, etc.
- Good general knowledge of all aspects of technical production and keeping that knowledge current with industry standards and practices.
- Proven ability in the supervision of technical staff.
- Proven knowledge of Occupational Health and Safety procedures and best practise within the industry.
- Strong I.T. knowledge and experience with I.T. infrastructure, switching, and network management.
- Be familiar with modern computerised systems including cloud-based task management software, drawing software and general office suites.
- Possess fantastic communication, team building and interpersonal skills.
MANAGEMENT SKILLS
Ability in the following areas:
- Operational effectiveness. Managing an event to maximise the best and most efficient use of labour and equipment resources.
- Casual Staff Management, getting the most out of the team, achieving the team task in the most efficient way possible whilst ensuring staff satisfaction.
- Time management and delegation.
- Work flow and prioritisation of tasks.
- Adherence to and ability to contribute to and formulate Policies, systems and procedures.
- Ability to effectively and efficiently execute tasks and manage workflow and projects to achieve on-time, on-budget outcomes.
- Ability to understand and meet legal compliance issues.
9. INTERPERSONAL SKILLS
- Enthusiasm and positive attitude together with the ability to be a team player and a team leader with commitment to group success are essential.
- Negotiation skills; with ability to enthuse and engage with the internal team and clients.
- Ability to communicate openly, share information and support team members in order to contribute to common good and common goals
- Openness to change and ability to embrace change, willingness to learn.
- Energised with positive approach, lateral thinking; problem solver
- Team player and team leader qualities
- Service orientation
- Emotionally and professionally mature
10. QUALIFICATIONS AND EXPERIENCES
Required:
- Minimum of 3 years’ experience in a performing arts centre, theatre, production company or related industry is considered necessary.
- Demonstrated experience and high-level understanding of technical equipment used in performance spaces of this kind.
- Physical fitness and ability to comfortably work at heights.
- Construction Industry Induction (white Card)
- Expert level competency on in-house equipment relevant to the department.
- Willingness and aptitude to train junior crew members.
Desirable:
- Ability to read music for the purpose of cue-calling.
- Competent Testing and tagging (AS/NZS 3760)
- Construction Industry Induction (white Card)
- Competent in safe operation of EWP’s (Vertical Lift)
- Experience with I.T. infrastructure, switching, and network management.
- First Aid Certificate
- Basic or Intermediate Rigging License
- AutoCAD or similar experience
- Working Safely at Heights Competency
11. SALARY
$69,160.00 P.A. + Super + $35ph Overtime rate.
38 hrs per week (rostered fortnightly in advance) with regular paid overtime.
Overtime calculated and paid monthly based on 165 hour month.
To apply please send your resume and a covert letter addressing the selection criteria to ben.mcpharlin@century.com.au
