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Operations Technician Regional Entertainment Venues

Work Type: Permanent Full Time

Location: Emerald

Department: Communities

Remuneration: Stream B – Theatrical Services – $67,330.90 per annum + superannuation

Are you knowledgeable in all areas of technical delivery & looking for an exciting new opportunity?

Central Highlands Regional Council has an exciting opportunity for an Operations Technician to join our newly created Regional Entertainment Venues Team.

As Operations Technician you will be responsible for providing effective and efficient technical and operational support to various venue users such as community groups, schools, community members and touring shows all whilst maintaining excellent customer service.

The successful applicant will be a creative individual with great time management, problem solving and communication skills. You will be committed to a high level of service and excellent event delivery for audiences and clients.

The successful applicant for this position will be required to occasionally work flexible hours (including evenings and weekends) as well as an on-call roster to cater for the needs and operation of councils entertainment programming. 

If you are experienced in the technical operations of events and looking for an opportunity to make a difference in this newly created role, we want to hear from you!

In this busy role, you will support the organisation by:

  • Maintain a full working knowledge of all council’s venues technical / production equipment and facilities.
  • Provide technical support and advice and resolve technical issues for all venue users.
  • Maintain equipment asset registers ensuring all items are catalogued and reviewed annually.
  • Ensure all equipment is well maintained, serviced and stored appropriately. Manage all maintenance and repairs of the venues technical / production infrastructure. This involves undertaking and implementing maintenance schedules for technical / production equipment.
  • Liaise with venue users to understand and negotiate technical requirements of incoming events to the venues.
  • Assistance with the setup and delivery of functions and events where required.
  • Work collaboratively and maintain strong and productive relationships with venue stakeholders by meeting service level requirements, deadlines and agreed expectations.
  • Assist the Supervisor in preparing venue operation training plans and procedures. Maintain and present opportunities for improvements where possible.
  • Respond to general customer enquires regarding the venues, technical operations and services provided by the Regional Entertainment Venues team.

To be considered for this opportunity, you will need to possess:

  • Minimum of Queensland C class provisional drivers licence.
  • Audio, Visual or Production Qualifications or equivalent experience attained through previous appointments.
  • Working at Heights, or ability to obtain.
  • Relevant experience and knowledge of maintaining and operating lighting, stage, mechanical and AV systems with demonstrated experience in problem solving to effectively address technical matters for stage productions and/or entertainment venues.
  • Ability to work autonomously with little direct supervision, multitask and remain calm in stressful situations and capability to effectively plan and manage work schedules across multiple venues.
  • Ability to work at heights and be physically capable of undertaking lifting and operation of tools and equipment.
  • Good customer service skills and the ability to communicate effectively both verbally and written with all relevant stakeholders.
  • Ability to be flexible around working times including the ability to work outside normal business hours when required.
  • Proficient computer skills and sound experience using Microsoft Office Suite and operating corporate business systems.
  • Willingness to learn new skills in technical and production areas.

If this sounds like you, apply now!

Working for Central Highlands Regional Council has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

BELOW BENEFITS ARE FOR FULL TIME EMPLOYEES. 

Benefits Include:

  • A generous superannuation scheme – up to 19.75% for employees contributing 6% (conditions apply)
  • 5 weeks annual leave with 17.5% leave loading
  • Fortnightly RDO’s
  • Annual uniform allocation
  • Payroll deductions and salary sacrifice options
  • Wages paid fortnightly
  • Employee Assistance Program

To apply for this position:

As an equal opportunity employer, we welcome applications from diverse backgrounds.

Please download and review the position description.

To be considered for this position, please include the following documents:

  • A cover letter outlining your motivation for applying for this position
  • Your resume detailing your career history relevant for this position

Applicants who are progressed to the next stage of the recruitment process will be invited to participate in a shortlisting process.

Eligibility & Pre-employment Checks

To be appointed to a permanent position, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently. If you have a visa permitting you to work temporarily in Australia, you may be appointed to a position on a temporary basis, providing the work complies with the conditions of your visa.

The pre-employment checks relevant to this position include:

  • Right to Work in Australia
  • Medical Assessment.
  • Reference and qualification checks

For a confidential discussion, please contact a member of the Recruitment Team on 1300 242 686 during business hours or register your application by submitting your cover letter and resume.

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