- Full-time, permanent position
- (South Wharf CBD location) with flexible work options available
- Employer of Choice winner four years in a row
At Melbourne Convention and Exhibition Centre (MCEC) we do things a little differently. We bring fresh ideas and imagination to every event. We happily turn concepts on their head to make each experience momentous.
We welcome events of all shapes and sizes, from board meetings and small celebrations through to conventions, gala dinners, exhibitions, and concerts. Melbourne is on show at MCEC – in the architecture and design, food and hospitality, AV technology, Customer Service, location, and views.
Our employees are amongst the best in the industry to work with and learn from. We empower them to try new things and stretch their limits, and ours too. We are diverse, inclusive, and collaborative. We celebrate individuality and embrace all our employees as part of the MCEC team.
About the role
As the Manager, Live Production you will be responsible for managing a team of rigging, audio, vision and lighting specialist and coordinators who provide event design and quality control of technology services to events. Using your knowledge and experience you will collaborate with multiple key stakeholders to ensure a high level of service can be delivered across different event classes being hybrid events, live/ticketed, conferences and expos.
Key Accountabilities
- Oversee specialised production elements to ensure successful planning and delivery of events on a rolling basis.
- Manage the provision of advice, from specialists to sales and planners, in the design of services for events.
- Work with Infrastructure & Equipment team, to optimise revenues for equipment and services provided to events, and to ensure all equipment and services are provided with a high level of quality.
- Oversee the specialist managers in their implementation of systems and capital projects.
- Lead a culture of continuous improvement, accountability, and high performance by providing leadership and coaching.
- Provide support and guidance, and help prioritise, rather than ‘command and control’ directives.
- Elevate performance and promote accountability with direct reports.
- Ensure expenditure on specialised services team is managed within the allocated budget targets for labour margins.
- Ensure all resource and package management undertaken by specialists is performed consistently and to an agreed level of quality.
- Optimise the use of MCEC equipment to ensure revenue is maximised.
- Engage, manage, and develop your people, ensuring development plans are in place for team members.
- Engage regularly with Customer Experience Tribes and operational services (technology planning, sales, operations, set-ups, and safety & security) to collaborate, share knowledge, and ensure best practices are followed.
- Agile mindset and behaviours, championing and influencing a culture of growth mindset, self-leadership, and development.
Qualifications, knowledge, and Experience
Essential
- Construction card
- EWP license
- 5+ years’ experience in the AV industry, with a focus on the technical elements of event production – lighting, rigging, audio, and vision systems.
- Demonstrated production management skills, particularly focused on managing schedules and scope of events.
- Demonstrated experience in leading teams with specialised skills sets.
- Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decision making.
- Complex troubleshooting and problem-solving skills
- Interpersonal skills required when working with both technical and non-technical personnel at various levels within the organisation.
- Experience with the automation of technical processes in relation production management
- Capability to embrace, adapt and respond to change.
- Ability to create and promote a positive environment based on trust and psychological safety where our people are engaged, contribute their best and aspire to reach their full potential.
- Ability to demonstrate servant leadership in practice, by leaning in when appropriate to ensure the teams achieve their outcomes but providing autonomy and empowering those closest to the work.
- Excellent written and verbal communication skills
Desirable
- Rigging Ticket
- Vectorworks
- Relevant trade and/or tertiary qualifications
- Ungerboeck experience
- Advanced MS Office skills
- Experience with rostering large casual workforces with complex skill requirements
Benefits & Culture:
- An iconic venue where no day is the same.
- Friendly and inclusive environment.
- A well-being program and initiatives.
- Cultural diversity is valued and supported.
- Emphasis on learning and career development.
- Car space + Dry-cleaning
- We offer free breakfast, lunch & dinner.
- 14 weeks paid parental leave.
- Flexible and hybrid work options.
- Purchased leave, healthy days, volunteer days and more.
- Free event tickets & Employee discounts at onsite restaurants, cafes, and parking.
- An Employee Assistance Program (EAP) that is available to employees and their families.
- And so much more…….
Apply now
To apply, please ensure you include a cover letter and CV ??Applications must be submitted online. Email applications will not be considered.
A National Police Check will be required for the successful candidate.
Please note: As a public venue, MCEC hosts a diverse range of events each year. However, we acknowledge some events may involve sensitive content that employees might find challenging.
MCET doesn’t always have visibility or control of content at events, conferences, exhibitions, and concerts. As a result, we may not be able to provide notice in all instances where some people may find event content challenging.
MCEC is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Acknowledgement of Country
Melbourne Convention and Exhibition Centre (MCEC) acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities.
