Employment type: Full time
Hours per week: 38
Remuneration: Band 4 salary from $75, 802.48 per annum (pro-rata) plus superannuation
Locations: Wyndham Cultural Centre, Encore Events Centre & Wyndham City Civic Centre
(This role is required to work across multiple locations throughout the Wyndham Municipality)
About the role
As a member of the Technical Services team, this position provides technical support to events and performances at all venues within the responsibilities of the Cultural Venues Unit. The Technical Support Officer actively assists in hirers, producers and performers by ensuring high-quality technical support for their events. Key responsibilities include skilled operation of venue systems, including but not limited to lighting, audio, audio visual, hybrid meetings, and fly systems, facilitating bump-ins and bump-outs, ensuring backstage areas are operational, and maintaining technical equipment to the highest standards.
The role combines hands-on technical work with some administrative responsibilities, to support the smooth running of events, while upholding safety and compliance within the venues. This position sits within the Cultural Venues unit under the Arts, Events and Cultural Venues Department of the Planning and Liveability Directorate. The team focuses on delivering exceptional technical and customer support, ensuring venues meet the operational needs of performers, hirers, and audiences.
Reporting to the Team Leader Technical Services, this role involves working alongside other technical, operational and administrative staff. While the position does not have direct reports, there may be opportunities to supervise resources or provide on-the-job training to colleagues.
The role is full-time with hours rostered, depending on operational needs. After hours and weekend work is required due to the nature of events and performances. Flexibility around working hours may be available. The role works across Wyndham Cultural Centre, Encore Events Centre and Wyndham City Civic Centre with travel between sites required.
What your day will look like
- Deliver hands-on technical support for events and bump ins/outs, including operating lighting, audio and stage systems during rehearsals and performances
- Conduct regular maintenance and safety checks on technical equipment to keep systems reliable and functional
- Maintain safe and organised backstage and technical areas, ensuring all spaces are performance-ready
- Support hybrid online meetings by managing live streaming systems
What you will bring
- Technical Theatre Qualifications (lighting & audio) equivalent to a trades certificate, Certificate III, or an equivalent combination of relevant experience and/or education training as demonstrated by a candidate’s knowledge, skills and prior experience
- Experience working in the theatre or entertainment industry in backstage technical operations
- Desired qualifications: Elevated Working Platform (EWP), Dogging/Rigging License, First Aid
If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.
Why join Wyndham
We are one of Australia’s fastest growing and most diverse cities.
By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.
Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.
Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.
How to apply
Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.
Applications close at 11:59PM on Thursday, 13 March 2025.
If you have further role-specific questions, please contact Tara Ridley, Team Leader Technical Services on 0439 673 495.
Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.
