Firefly Lighting is growing! An opportunity exists for the right candidate to flourish in Internal Sales with a company that has been established for 10 years.
Firefly Lighting is Australia’s leading and most recognised supplier of decorative LED lighting. We design, manufacture and wholesale/retail supply high quality LED fixtures consisting of Fairy Light, Festoon, LED FloppyFlex Neon and Landscape Lighting. We also design and install high profile projects around the country and internationally. We have a highly experienced team who is committed to supplying our clients the highest standard of service and products. We are headquartered in Eagle Farm, Brisbane.
The successful applicant will be based in a full time role and is required to be self-motivated, show high levels of initiative and autonomy and work well within a hard working but fun loving team in a fast paced and dynamic environment.
Job responsibilities:
Deal with incoming day to day phone and email enquiries and sales
Preparing quotes and tracking sales through to successful orders
Provide phone support and sales enquiry support to customers
Offer lighting advice to customers regarding their queries and installations
Work with a large variety of customers ranging from commercial installers and electrical wholesalers to domestic customers
Report to the manager regarding sales and stock levels
Support colleagues in the sales team and also assisting in the warehouse preparing and shipping orders as well as verifying incoming stock
Perform bi annually stock takes
Key requirements:
A good level of lighting knowledge, particularly in the LED field
Effective communication and interpersonal skills
Ability to interact and sell to customers in a friendly manner over the phone
A high drive for customer satisfaction and customer service
Able to consider customer requests and guide them in finding solutions
Must be able to work under or without supervision
Driven to achieve high quality results
Efficiency and time management skills are essential
Ability to work in a fast paced and fluid environment
A can do and success driven attitude
Computer skills are required – knowledge of MacOS highly regarded
Applicant must be able to lift heavy packages and load/unload stock as required in the warehouse
Own reliable transport is a must – free parking available on site
Multi lingual ability especially in Mandarin and Cantonese will be highly regarded
This is a sales and customer support role and applicants with previous experience in these areas will be at an advantage
Applications close 30th November
To lodge your application please send your cover letter and resume to james@fireflylighting.com.au
Applicants must address all selection criteria
