Great opportunity for an experienced Internal Sales Coordinator to join our dynamic team. An exciting and diverse role for a multi-skilled energetic person with a primary focus on providing exceptional customer service.
You will be responsible for
- Delivering outstanding phone and e-commerce based customer interaction
- Responding to customer enquires with accurate and timely quotations
- Contributing proactively in post-sale customer support
- Maintaining accurate product information and documentation within ULA’s e-commence platform
- Providing administrative support to the sales and marketing team
- Aid in the preparation of tender and quote submissions
- Maintaining and updating of all sales interactions in the CRM system
- Participating in the local inventory management activities of cyclical counting, inward and outward stock movements
Our Key Requirements
- Demonstrated experience in customer service / office operations – minimum 3 years
- Superior communication skills & exceptional phone manner
- Strong customer service focus
- Proficient MS office skills
- Experience in working with ERP & CRM systems
- Great organisational skills and ability to multitask
- Excellent time management skills
- Ability to adapt to shifting priorities, demands and timelines
- Proactive and reliable team member
- Experience with architectural and/or entertainment technologies would be an advantage
You will be reporting to the National Sales Manager.
TO APPLY
If this sounds like the perfect opportunity for you, please send your resume to HR@ulagroup.com
