About Us
As one of Australia and New Zealand’s leading audio-visual distributors, Jands has provided professional audio, lighting and staging solutions since 1970. We work with world-leading brands and technologies, supporting customers across live production, installation and entertainment. Our reputation is built on technical expertise, reliability and long-term partnerships and our Service team plays a critical role in delivering on that promise.
About the Role
We are seeking an experienced Electronics Technician to join our specialised Service team based in Mascot. This is a hands-on, component-level repair role supporting professional audio, lighting and staging equipment. You’ll be working with complex electronics, diagnosing faults, carrying out repairs, updates and modifications, and ensuring products are returned to customers performing exactly as intended.
You’ll collaborate closely with Service Administrators and internal teams to provide accurate repair assessments, timeframes and technical advice – balancing technical quality with customer expectations. This role will suit someone who enjoys deep technical problem-solving, a mechanical aptitude, takes pride in workmanship, and wants to work with professional-grade equipment in a structured, well-run environment.
Key responsibilities include:
- Building and maintaining strong technical knowledge across new and existing products in our distributed range
- Inspecting, testing, fault-diagnosing, troubleshooting and repairing products at component level, in line with manufacturer guidelines
- Performing firmware and hardware updates, modifications and compliance work
- Working with Service Administrators to provide accurate quotes, repair timelines and technical input
- Maintaining clear, accurate records in required systems and platforms
- Contributing to continuous improvement of service quality, processes and technical capability
About You
We’re looking for a technician who brings strong technical fundamentals, practical experience, and a professional mindset.
Key requirements for this role include:
- A qualification in Electronics (Trade Certificate III or equivalent preferred)
- Proven experience in fault-finding across digital and analogue electronics
- Strong circuit board re-work skills, including the ability to read and interpret schematics (essential)
- Experience working with professional audio, lighting or staging equipment (highly regarded)
- Exposure to distributed audio networks (advantageous, not essential)
- A methodical, safety-focused approach to technical work
- The ability to communicate clearly with both technical and non-technical stakeholders
- A customer-oriented mindset with strong attention to detail
- A current Class C Driver’s Licence
