Australia’s premier convention, exhibition and entertainment precinct, ICC Sydney is a world class brand, managed by a close knit family of extraordinary people.
More than a venue, we are a community of passionate professionals that place our people first.
About the role:
We are looking for a professional & dynamic Audio Visual Floor Manager to join our team.
As the key liaison with our onsite clients, you are the face of our AV team and ensure the smooth-running and extraordinary delivery of our world-class events. No two days will be the same, as you work across our site encompassing our Convention, Exhibition and Theatre precincts. Key tasks will include:
- Act as the main point of contact for our clients while onsite, you will plan, coordinate and manage assigned events, ensuring a positive client experience and the successful delivery of audio visual services.
- Maintain strong internal and external stakeholder relationships, ensuring repeat business and client loyalty.
- Work in collaboration with Project Management and Heads of Departments to plan upcoming events
- Monitor and review the Audio Visual team conducting tasks ensuring that behaviour, policies and procedures are being adhered too, addressing any concerns and meeting expectations.
- Implement and enforce company policies, procedures and standards and be an escalation point for team members and clients.
- Maintain ICC standards across the AV Department while leading by example.
About you:
- Minimum of 5 years’ experience working in live events or similar;
- Minimum of 2 years working within a large multipurpose venue or convention centre;
- Sound working knowledge of Audio, Vision, and Lighting. Understanding of Rigging and large scale production and corporate AV is required
- A strong communicator with high-level customer service skills who can effectively communicate and negotiate positive outcomes with multiple stakeholders
- A leader who can give direction and think strategically
- Ability to work under pressure in a fast-paced environment
- Positive & proactive mindset
- Flexibility in working hours
- Passionate about a career in the AV industry
Benefits:
- Work within a well-resourced and supportive team
- Learn from a highly experienced team of professionals with real opportunities for career progression
- As an international company, ASM Global can offer future career opportunities throughout our global network of venues
- CBD location close to public transport and in the heart of the Darling Harbour precinct
- Laundered uniforms
- Free staff meals
- Competitive pay rates
- Discounted car parking
At ICC Sydney, we are committed to creating a culturally safe and inclusive environment, which values and respects diverse styles, backgrounds, experiences and perspectives. We welcome and encourage First Nations applicants and people from diverse backgrounds to apply.
Discover an extraordinary career with ICC Sydney!
If you have questions, regarding this role the Human Resources Team is available to have a confidential discussion. You can contact Ashleigh Vassallo (avassallo@iccsydney.com).
Apply HERE
Please Note: An assessment task or work samples may be requested as part of the recruitment process. Relevant screening checks will be conducted as part of the recruitment process. These include National Criminal Records and National Police Background Checks, Proof of Identity that meets the 100-point check and may include Working with Children background checks.
